Customs Duties & Import Tax Policy

Customs Duties & Import Tax Policy

The Adventure Hub – Customs Duties & Import Tax Policy

The Adventure Hub mainly sells products within the Sri Lankan local market.

Local Customer Orders

For products already available in Sri Lanka, customers do not need to pay separate customs duties at delivery unless specifically mentioned.

Special Import / Pre-Order Products

If a product is specially imported, pre-ordered, or shipped from overseas, customs duties, taxes, clearance charges, or related import costs may apply.

Sri Lanka Customs states that import duties and levies are applicable on items imported into Sri Lanka, and applicable rates depend on the tariff classification/HS code.

Customer Responsibility

For special import or overseas-shipped orders, the customer may be responsible for:

  • Customs duty
  • VAT
  • Import levies
  • Clearance charges
  • Courier handling charges
  • Any government charges

No Control Over Customs

The Adventure Hub cannot control customs inspections, delays, tax rates, or clearance decisions.

Refusal to Pay Import Charges

If a customer refuses to pay applicable import charges for a special import/pre-order item, the order may be delayed, returned, abandoned, or cancelled. Refunds, if any, will be subject to deductions for costs already incurred.